Terms of service
Terms of Service
Effective Date: 27 July 2025
Welcome to www.seventeenacacias.co.za. This site is operated by Seventeen Acacia’s, a South African outdoor brand. Throughout the site, the terms “we”, “us” and “our” refer to Seventeen Acacia’s.
By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service and all applicable policies linked herein. If you do not agree with these Terms, you must refrain from using our site or services.
1. Eligibility & Legal Use
You must be at least 18 years old or have legal capacity in your jurisdiction to use this site.
You may not use our site or products for illegal or unauthorized purposes, or violate any laws in your country (including copyright laws).
2. Order Terms
We reserve the right to accept or reject any order at our sole discretion.
All prices are listed in South African Rand (ZAR) unless otherwise stated.
We may refuse or cancel orders placed with suspicious account information, unusually high quantities, or reseller activity.
For full returns and refund details, see our Refund Policy.
3. Product Information & Availability
We aim to display product images and descriptions accurately, but we do not guarantee color, texture, or fit will match user expectation on all screens.
We reserve the right to discontinue or modify any product without prior notice.
4. International Orders
We ship internationally to selected countries.
By ordering from outside South Africa, you acknowledge:
Your card may be charged in ZAR, and exchange rates may apply.
Duties, taxes, or customs fees may be charged by your local authority.
We do not collect international taxes unless clearly stated. See Shipping Policy for more.
5. Third-Party Tools & Links
We may offer access to tools or links to external websites we do not control.
We are not liable for any third-party content, tools, or services.
6. User Submissions
Any feedback, ideas, testimonials, or other submissions you share may be used by us for marketing or internal purposes without compensation.
You may not submit any unlawful, abusive, defamatory, or obscene content.
7. SMS & Email Communications
By entering your mobile number or subscribing at checkout, you agree to receive order notifications, product updates, or promotional offers via SMS and email.
Message frequency varies. Standard messaging/data rates apply.
You can opt out at any time by replying STOP to SMS or unsubscribing from emails.
8. Personal Information
Your submission of personal information is governed by our Privacy Policy.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our site, services, or products, including:
Missed delivery times,
Payment delays,
Product expectations,
System outages.
All use of our website is at your own risk. Products are provided “as is” unless otherwise stated.
10. Indemnity
You agree to indemnify Seventeen Acacia’s and its affiliates, employees, contractors, and suppliers against any claims arising from:
Your breach of these Terms,
Your violation of any law or third-party rights.
11. Termination
We may terminate your account or access without notice if we believe you have violated these Terms.
12. Entire Agreement
These Terms, along with our Privacy, Refund, and Shipping Policies, constitute the entire agreement between you and Seventeen Acacia’s.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa, and any disputes will be handled within South African jurisdiction.
14. Changes to These Terms
We may update these Terms at any time. Revisions will be posted on this page. Continued use of our site after changes constitutes acceptance of the revised Terms.
15. Contact Information
Questions or concerns?
Email: support@seventeenacacias.co.za
Seventeen Acacia’s - South Africa